HELP

BILLING QUESTIONS:

How Can I Pay? We accept Visa, Mastercard, American Express, Paypal, Check or Money Order.
Questions About Your Credit Card Transactions? Email Kristen Pastrano at kpastrano@daintydames.com  and she’ll get you all sorted out.
Do you collect Tax? If you live in California, we are required by law to collect & remit tax for your state!
 

SHIPPING QUESTIONS:

Shipping Quotes: For the most accurate quote on shipping rates, please add items to your cart and go through checkout. Our rates are based upon product weight and each country has different rates associated with it.
International Customers: Yes! If you live outside of the US, you can order from us. We’ve made it as easy as possible.
Customs Fees and Taxes: You are responsible for your customs fees. Sorry, there is no way around this.
Customs Delays: Unfortunately, we cannot control delays with customs, but we can promise you that we’ll fill all of the paperwork out properly which helps speed up the process.
Need More Shipping Help? Email sales@daintydames.com for any unanswered questions.

PRODUCTS

Out of Stock Items: We try our best to keep accurate inventory, but there are times that items are out of stock. We will let you know as soon as we can if a product you ordered is out of stock. If and when we contact you, you’ll have the option to either cancel your order and receive a full refund, or choose another item. If we can’t get a hold of you or if we don’t expect the item to come back in stock, we’ll refund your original payment method for the amount of the item in question.

PRESS

We love press! Wanna interview us for a magazine? Need products for a full-page spread featuring us? Wanna cross-promote your new website with ours? Hit us up and we will be glad to help! kpastrano@daintydames.com 

MODELS AND PHOTOS

Wanna model for Dainty Dames? Check out the Models link for the lowdown.
Got a drop dead gorgeous photo of yourself wearing a Dainty Dames item? Post it on our Facebook page or email it to kpastrano@daintydames.com. You can also upload it to our gallery, Here!
Feedback: We all take great care to make sure you have a fantastic experience shopping on our website. If you have any issues, praise or complaints, please let me know by e-mailing kpastrano@daintydames.com. We love you guys and want to make sure you shop happy!